March 6th, 2010 by admin
Product DescriptionThe first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service’s book, the authors once again present a step-by-step guide to getting your ISO/IEC 20000 Foundation Certificate.
As the industry standard in terms [...]
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January 30th, 2010 by admin
Product DescriptionThe ITIL (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com [...]
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October 25th, 2009 by admin
Itil V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
Related Books And Audio:
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October 11th, 2009 by admin
Product DescriptionThe ITIL ® (Information Technology Infrastructure Library) v2 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL v2 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. This edition has refreshed the study guide and online [...]
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October 11th, 2009 by admin
Product DescriptionThe opportunities provided by Cloud Computing solutions allowed for significant growth within an industry that continues to mature and develop at a rapid pace.
The primary goal of this book and course is to provide the quality education and support materials needed to enable the understanding and application of Cloud Computing in a [...]
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