March 16th, 2010 by admin
Product DescriptionHead in the clouds? You’re certainly not alone!
The opportunities provided by various forms of Cloud Computing have allowed for significant growth within an industry that continues to mature and develop at a rapid pace.
So with the change in computing and IT Service delivery comes a whole new series [...]
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March 6th, 2010 by admin
Product DescriptionThe opportunities provided by SaaS and Web Applications solutions allowed for significant growth within an industry that continues to mature and develop at a rapid pace.
The traditional rationale for outsourcing of IT systems involves applying economies of scale to the operation of applications, such that a service provider can offer better, cheaper, [...]
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March 6th, 2010 by admin
Product DescriptionThe first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service’s book, the authors once again present a step-by-step guide to getting your ISO/IEC 20000 Foundation Certificate.
As the industry standard in terms [...]
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January 30th, 2010 by admin
Product DescriptionThe ITIL (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com [...]
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October 30th, 2009 by admin
Product DescriptionAdult and Family Nurse Practitioner Certification Review Book is a comprehensive and concise study guide for adult and family nurse practitioner students preparing for the AANP and ANCC certification exam. Chapters are organized by system to facilitate studying and reinforce learning. Considerations for treating adult, pediatric, pregnant, and lactating patients integrated throughout each chapter [...]
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